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MintPulse

Maintenance, PM/MA and CMMS platform with built-in ISO documentation

Last updated · Mint Medical Technology

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Command Center dashboard — 5-pillar readiness index, repair pipeline, SLA and a live alert centre
Repair list — every work order, filtered by status / department / priority / keyword, with colour-coded status badges (pending · awaiting approval · assigned · in progress · closed)
New repair request — the work-order form: title, fault description, priority, before photos, and equipment / location (department, building, floor, room), then submit into the approval queue
Approve repairs — the approval queue; an authorised approver clicks Approve or Reject with a reason (a popup flags pending approvals right after login)
Assign work — hand an approved job to the responsible technician, who then logs the work done and closes it
Equipment registry — all equipment and assets with code, category, location, owning department, PM cycle (months) and status; searchable and filterable
Annual PM plan — a month-by-month calendar grid (Jan–Dec) per device and assigned technician, with a progress bar and planned / done / overdue status; document numbers and reports are kept separate from MA plans
Annual maintenance (MA) plan — a month-by-month calendar (Jan–Dec) for contracted / outsourced maintenance, on its own tab beside the PM plan, with a progress bar, planned / done / overdue status and an ISO-format MA report
PM/MA plan report (ISO format) — the monthly execution table with planned budget versus actual cost, printable or exportable to Word
Daily checklist — record daily equipment and system checks against template items (with custom option words such as OK / not OK)
Checklist templates — build inspection templates: name, department, frequency (daily / weekly) and each check item with its type, custom option words (e.g. OK / not OK), category and required flag
Summary report — pick year / month / department for counts of work orders, completed jobs, cost, a 12-month trend, a per-department breakdown and the most-reported equipment
Monthly report — pick a year and month for an ISO-format performance report (with form number): maintenance summary, total cost, urgent jobs, PM done, checklists completed, the work-order list and signature blocks
Documentation — the ISO document register grouped by type (procedure / work instruction / form / checklist / risk) with number, version, effective date and ISO 9001:2015 templates
Risk Management — log and assess risks by year / department with a risk matrix (likelihood × impact = score), risk categories, status (open / mitigating / accepted / closed), controls and owners
IT-asset registry (IT team only) — summary cards (IT devices / licensed / expiring ≤30 days / expired), colour-coded licence-expiry badges, and licence keys and credentials stored encrypted
Network Diagram (IT only) — draw the network as a flowchart in the app, from Internet, firewall and core switch to each building, linked to IT asset records, or attach an existing diagram file/link
Booking — reserve vehicles and meeting rooms on a calendar (month / week / list); the system blocks overlapping bookings of the same resource and emails attendees an invitation with the details

Command Center dashboard — 5-pillar readiness index, repair pipeline, SLA and a live alert centre

Key features

Every maintenance request and preventive-maintenance task for the whole organisation in one system — raise a work order, approve it, assign a technician, log the work, close it, then let the requester rate the result: the full loop. An equipment and asset registry with PM cycles and repair history, annual preventive-maintenance (PM) and maintenance (MA) plans on a month-by-month calendar, planned budget versus actual cost, daily inspection checklists with custom templates, summary and monthly reports, an ISO 9001 document set (procedures / work instructions / forms) with templates and a formatting toolbar, a risk register with a risk matrix, an IT-asset registry (licence keys and expiry dates, encrypted device credentials, network diagrams), and calendar-based vehicle and meeting-room booking — multi-department, multi-building.

  • Full work-order loop: request → approve → assign → close → satisfaction rating
  • Annual PM/MA plans on a monthly calendar, planned budget vs actual cost
  • Equipment / asset registry with PM cycles and repair history
  • Daily inspection checklists with custom templates
  • ISO 9001 documents with templates and a formatting toolbar, plus a risk register (risk matrix)
  • IT assets: licence keys and expiry, encrypted credentials, network diagrams
  • Calendar vehicle / meeting-room booking with automatic clash prevention
  • Technicians work from their phones: instant push alerts for new jobs, sign in with fingerprint or Face ID
  • Thai and Lao interface · chat with our support team from inside the system

Modules included

9 modules

MintPulse9 modules · one shared data core
  1. 01 Dashboard repair status, PM due, costs and licence alerts
  2. 02 Work orders request / approve / assign / close / rate
  3. 03 Equipment & PM/MA asset registry + annual maintenance plans
  4. 04 Checklist daily inspections + template management
  5. 05 Reports summary and monthly reports
  6. 06 Documentation ISO 9001 documents + registry / plan reports
  7. 07 Risk Management risk assessment + risk matrix
  8. 08 IT assets licences, encrypted credentials, network diagrams
  9. 09 Booking vehicle / meeting-room booking + booking reports

Real screens

Click an image to enlarge

Command Center dashboard — 5-pillar readiness index, repair pipeline, SLA and a live alert centre
Repair list — every work order, filtered by status / department / priority / keyword, with colour-coded status badges (pending · awaiting approval · assigned · in progress · closed)
New repair request — the work-order form: title, fault description, priority, before photos, and equipment / location (department, building, floor, room), then submit into the approval queue
Approve repairs — the approval queue; an authorised approver clicks Approve or Reject with a reason (a popup flags pending approvals right after login)
Assign work — hand an approved job to the responsible technician, who then logs the work done and closes it
Equipment registry — all equipment and assets with code, category, location, owning department, PM cycle (months) and status; searchable and filterable

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FAQ

Frequently asked questions

What clients usually ask before a project starts — not here? Just ask us.

Still have a question?
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A single module with sample data can be live in 1–2 weeks. Migrating real data and training staff usually takes 4–8 weeks depending on how much legacy data you have.

Yes. We migrate from Excel, Access or your current database, with a validation pass before go-live.

Yes — every screen, menu, document and report has Lao. Each user picks their own language, and printed reports come out in that language.

Role-based permissions, an audit log, encrypted connections and automatic backups. On-premise deployment is available if data must stay inside your network.

Yes — via a standard API or scheduled file import/export. We have integrated with several HIS and ERP products before.

We recommend it. Pick the module that solves your most urgent problem, then add others once your team is comfortable — the shared core is reused straight away.

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