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MintCare

Hospital quality & accreditation platform

Last updated · Mint Medical Technology

Accreditation Readiness Centre — overall readiness index, per-area readiness (AACI · HA/JCI · MoPH · documents · risk · KPI), alert centre and every module in one place
Strategic Plan — plan overview: progress %, budget, per-goal progress, a KPI scorecard and items due / overdue
Strategic Plan — environment-analysis tools: SWOT / PEST / Porter's Five Forces / Value Chain / stakeholders
Strategic Plan — KPI scorecard: target, latest value, achievement %, measurement frequency and owner, per indicator
Quality MS — the quality-system overview: controlled documents, document change requests (DAR), open incidents, high risks and documents nearing their review date
Incident register (IR) — reported incidents with type (clinical / general), department, harm level (non-harm / harm) and investigation status; filterable
5×5 risk matrix — the hospital risk register (97 risks) plotted by likelihood × impact, with a risk-level summary
Controlled-document register — 261 starter quality documents (procedures / work instructions / forms) by department, with number, revision and status
HA / JCI — accreditation readiness: per-chapter progress for HA Thailand and JCI, overall scores, Critical Gaps (must pass) and a gap heatmap
Provincial hospital standards — the provincial health office's 11 self-assessment forms (premises law, medicine, dentistry, nursing, pharmacy, medical technology, radiology, buildings, environmental health, etc.) with item counts and readiness
AACI — self-assessment against the AACI standard by module and item, with status, owner, due date and linked SOP references
Workflow Builder — build workflows and care pathways as flowcharts (example: Stroke Fast Track) with decision points, timing gates (Door-to-CT ≤ 25 min) and export to SVG / PNG / Word / poster
Workflow Builder — poster mode: turn a workflow into a printable A4/A3 poster (portrait / landscape), trilingual, with per-step time targets and owners
Knowledge Base — the organisation's knowledge library: search, categories (nursing / pharmacy / medical / marketing / general) and most-viewed articles

Accreditation Readiness Centre — overall readiness index, per-area readiness (AACI · HA/JCI · MoPH · documents · risk · KPI), alert centre and every module in one place

Key features

Every quality process in one system — accreditation readiness for AACI, HA/JCI and provincial health office audits, controlled quality documents with change requests (DAR), incident reporting (IR) with investigation, a risk register with risk matrix, plus strategic planning, a knowledge base and doctor-fee management: 8 modules on one shared dataset.

  • Controlled quality documents with change requests (DAR)
  • Incident reporting (IR) with root-cause investigation
  • Risk register + risk matrix + CAPA
  • AACI / HA-JCI / provincial audit forms, print-exact
  • Strategic plan · knowledge base · doctor fee
  • Thai and Lao interface with bilingual quality-system (QMS) documents · chat with our support team from inside the system

Modules included

8 modules

MintCare8 modules · one shared data core
  1. 01 AACI international accreditation
  2. 02 HA / JCI hospital quality accreditation
  3. 03 Provincial health office standards
  4. 04 Quality MS documents / IR / risk
  5. 05 Workflow Builder
  6. 06 Strategic Plan
  7. 07 Knowledge Base
  8. 08 Doctor Compensation

Real screens

Click an image to enlarge

Accreditation Readiness Centre — overall readiness index, per-area readiness (AACI · HA/JCI · MoPH · documents · risk · KPI), alert centre and every module in one place
Strategic Plan — plan overview: progress %, budget, per-goal progress, a KPI scorecard and items due / overdue
Strategic Plan — environment-analysis tools: SWOT / PEST / Porter's Five Forces / Value Chain / stakeholders
Strategic Plan — KPI scorecard: target, latest value, achievement %, measurement frequency and owner, per indicator
Quality MS — the quality-system overview: controlled documents, document change requests (DAR), open incidents, high risks and documents nearing their review date
Incident register (IR) — reported incidents with type (clinical / general), department, harm level (non-harm / harm) and investigation status; filterable

FAQ

Frequently asked questions

What clients usually ask before a project starts — not here? Just ask us.

Still have a question?

A single module with sample data can be live in 1–2 weeks. Migrating real data and training staff usually takes 4–8 weeks depending on how much legacy data you have.

Yes. We migrate from Excel, Access or your current database, with a validation pass before go-live.

Yes — every screen, menu, document and report has Lao. Each user picks their own language, and printed reports come out in that language.

Role-based permissions, an audit log, encrypted connections and automatic backups. On-premise deployment is available if data must stay inside your network.

Yes — via a standard API or scheduled file import/export. We have integrated with several HIS and ERP products before.

We recommend it. Pick the module that solves your most urgent problem, then add others once your team is comfortable — the shared core is reused straight away.

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